Last updated: April 2026
This Privacy Policy applies to the website https://flexyourmindset.com.au/ (“website”) operated by Sandra Tainsh (“we”, “us”, “our”). It explains how your personal information is collected, used, and protected when you use this website or interact with our services.
1. What Information We Collect
We may collect the following information:
- Name and email address
- Information you provide when booking a call or signing up to a webinar
- Messages or enquiries you send
- Basic website usage data (via cookies and analytics tools)
2. How Your Information Is Used
Your information is used to:
- Respond to enquiries
- Manage bookings and appointments
- Provide information about services (if you opt in)
- Improve the website and user experience
We only collect information that is necessary and relevant.
3. Booking & Scheduling (TidyCal)
When you book a call, your details are processed through TidyCal.
This may include your name, email address, and booking details to manage your appointment.
4. Email Communication (Microsoft 365)
Emails are managed using Microsoft Office 365.
If you contact us or sign up for updates, your email and communication history may be stored securely within this system.
5. Internal CRM
Your contact details and interactions may be stored in a secure internal CRM system to manage communication, bookings, and relationships.
6. Website Hosting & Infrastructure
This website is hosted by Pressific.
Hosting providers may process technical data such as IP addresses for security and performance purposes.
We also use Cloudflare as a Content Delivery Network (CDN) to improve website speed and security. Cloudflare may process limited technical data such as IP addresses.
7. Cookies & Tracking
We use cookies to improve your experience.
These may include:
- Google Analytics – to understand how visitors use the site
- Essential cookies – required for core website functionality
- Cloudflare cookies – for security and performance
We may also introduce:
- Facebook Pixel – to measure advertising performance and improve marketing
You can control or disable cookies through your browser settings.
8. Data Sharing
We do not sell, rent, or trade your personal information.
Your data is only shared with trusted third-party providers where necessary to operate the website and services (such as booking systems, email platforms, and analytics tools).
9. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
10. Your Rights
You may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request the deletion of your data
- Withdraw consent at any time
To make a request, please contact us via email.
11. Compliance
We aim to comply with applicable privacy laws, including the Australian Privacy Act 1988 and general data protection principles.